Clinic Manager - Raymond Medical Clinic

Status: Active- Immediate
Rate: To be negotiated based on qualification
FTE: Full time- may consider part time
Start Date: As soon as possible
Hours of Work: Can be Flexible
Competition Closing Date: Open until filled- Applications reviewed as received.

Position Overview

As the Clinic Manager, you will oversee the comprehensive operational and financial health of our family practice. Working directly under the guidance of the Physician Managing Partner, you will cultivate a collaborative workspace, manage human resources, protect clinic efficiency, and ensure that our operational goals align perfectly with stellar patient care initiatives. This role requires an agile leader who balances daily administrative tasks with long-term strategic alignment with the physician partners.

Key Responsibilities

Team Leadership & Human Resources

• Staff Management: Provide general oversight, guidance, and daily workflow management to administrative, reception, Medical Office Assistant (MOA), and nursing staff.
• Recruitment & Retention: Lead staff recruitment, interviewing, and hiring processes to maintain optimal staffing levels.
• Onboarding: Coordinate comprehensive orientation and clinical training for new team members.
• Performance Tracking: Conduct timely, constructive employee performance reviews and support ongoing professional development.
• Conflict Resolution: Actively address internal staff conflicts or patient concerns with professionalism, discretion, and fairness.

Financial & Operational Oversight

• Budgeting: Guide the annual clinic budgeting process, track expenditures, and aggressively manage operational expenses.
• Physician Billing Support: Oversee the AHCIP and third-party billing processes.
• Reporting: Deliver regular updates to the physician group outlining financial health of the clinic and on key employee metrics.
• Purchasing: Manage the inventory, procurement, and cost-effective purchasing of all medical and office supplies.
• Contracts: Review, oversee, and optimize vendor contracts, building maintenance, equipment leases, and service agreements.

Systems & Patient Care Support

• EMR Optimization: Work with relevant partners to maintain, troubleshoot, and optimize the Electronic Medical Record (EMR) system across the clinic.
• Regulatory Compliance: Ensure adherence to the Alberta Health Information Act (HIA), CPSA standards, and privacy regulations regarding patient records.
• Internal Communication: Keep everyone aligned by clearly communicating clinic-wide initiatives, policy changes, and scheduling updates to all staff.

Qualifications

• Degree in management with relevant experience
• Proven leadership capabilities with excellent conflict resolution and interpersonal communication skills.
• Strong financial literacy with experience managing operational budgets and vendor contracts.

*Submit resumes via email to raymondmedicalclinic@gmail.com